So this is a FIVE Star hotel in Dubai, and if you have been, and I’m sure you have, you would be fully aware of what constitutes a 5* Hotel in Dubai. So at this point I start to get extremely angry with HHonors who have ‘deliberately” concealed the fact that the hotel is ‘DRY’, this is deceit, furthermore that have explored the hotel fully I discovered that this hotel, marketed as a 5* hotel, clearly and very obviously is not! I did also check the website you know the usual corporate BS contact us directory and it had a UAE contact no but this proved to be inactive.

Whilst on the website I sent an ‘in system’ message telling to find a solution immediately and re-locate me, or refund my points and I would re-locate myself. I must add quickly here that I went back to my room to check the HHonors website where I had indeed made the booking to see if there were any mentions clearly or even ambiguous that this hotel is ”DRY’ but there are (or were) NONE at all. The front desk said it was not their problem, they could not assist and that it must be taken up with HHonors directly. This by itself is not a problem and if any hotel owner wishes to remain ‘islamic’ I have no problem, but obviously I wished to re-locate immediately to another hotel. On descending to the lobby to experience the so-called L’Arte Italian Coffee shop (off the Lobby), to my horror I realised that this hotel is ‘DRY’. However on checking in, albeit at 4.30am on 21/08/21, and obviously retiring to bed until after lunchtime. This 9 night stay cost me, from my account 130,804 points deducted immediately when making the booking. I have done this already twice rather annoyingly this year, so I decided to stay ”in freedom” in Dubai for 10 days, and follow the necessary protocol of a PCR test on the 4th day after arrival and initial test at DXB and a further one on the 8th day.įor this stay I reserved on points with HHonors (I am a Diamond member and through paid stays, not bank card affiliations), 9 nights at the above referred hotel in downtown ‘old’ Dubai. On returning to UAE from a break in Finland (yes I know you are from Oulo I believe), and due to, at that time the restrictions between Abu Dhabi and Dubai emirates, as I live in Al Ain, if I had returned home, they would have forced me to wear a beautiful ROLEX watch and stay home for 10 days. Let me describe the incident to you, which I do believe I might have touched upon in a comment earlier on your site, but in any case here is the ‘full’ story.

READ MORE: Hilton Honors Rate & Bonus Points Offers Here’s a shortened version of the reader’s email:

39 from five nights with 39