Select the button with the symbol to quickly pay for meal, or the Pay for other items for a full list of this child’s items for payment*.

You can now pay for items using either card, or Parent Account funds, or a combination of both. You should now take the opportunity to enter your recovery details which will allow you to reset your password should you ever change your username/email in the future (see below). You can now reset your password if required using the normal process. Once completed, we will notify the school that the change has been made and they will contact you to let you know you can now login with your new username (the password will remain unchanged). They will check your status as the parent or carer of a child at their school and then contact us to request the change. This school validation step is required to protect your account from inappropriate use. If you are unable to access your account, you will need to contact your child’s school admin team to request an amendment to your username.

When you have saved your details, you will be emailed a link to verify your email address. Select to Change username and follow the on-screen guidance. If you know your username and password, you should log in to your ParentPay account and select Profile Settings then Email Addresses

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